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Amazon Account Manager Wanted
Who You Are
You’re not just detail-oriented — you’re detail-dependent. If something’s out of place, you’ll spot it before anyone else does.
You love structure. SOPs, clear documentation, and organized catalogs make you feel at peace.
You’ve worked inside Amazon Seller Central long enough to know that everything that can break, eventually will — and you’re ready when it does.
You don’t panic when things go sideways. You triage the issue, follow the protocol, and get it done.
You treat every account health warning like an incoming emergency case—calmly assessing the situation, stabilizing the problem, finding the root cause, and making sure it doesn’t come back.
You’ve managed PAN-EU marketplaces before and know that what works in Germany might need tweaking in Spain.
You’re confident with flat files, bulk uploads, and keeping messy catalogs clean and compliant.
You don’t need someone checking your work. You document, communicate, and deliver—consistently.
You’re calm under pressure, steady in complexity, and thrive in async remote teams.
You don’t just fix problems—you improve the system so they don’t happen again.
You want long-term alignment with a team that values excellence, direct feedback, and continuous growth.
You believe A-players thrive around A-players. So do we.
Account Manager, Amazon Responsibilities
Account Health & Compliance
Monitor and maintain account health KPIs across all Amazon EU marketplaces
Resolve policy violations, listing suppressions, and performance issues with Seller Support
Stay updated with Amazon’s shifting policies and Terms of Service—because prevention > cure
Catalog & Listing Management
Create, update, and optimize listings via flat files and UI (titles, bullets, A+, images)
Organize and maintain clean variation structures—no spaghetti ASINs here
Resolve suppressed/stranded listings and manage inactive ASINs like clockwork
Run catalog cleanups, manage pricing visibility, and keep things compliant
Confidently handle Parent/Child relationships (the Amazon kind, not the family kind)
Track listing performance and support A/B testing to drive conversion improvements
Promotions Setup & Support
Set up and manage Lightning Deals, Coupons, Prime Exclusive Deals, and Subscribe & Save offers
Coordinate with the Advertising Strategist to ensure promotions align with campaign goals
Sync with Supply Chain to make sure every promo is backed by available inventory
Reporting & Coordination
Keep internal SOPs sharp and up to date as workflows evolve
Report weekly account status, blockers, and operational feedback to the Head of Brand
Collaborate across Advertising, Supply Chain, and Product teams to keep operations aligned
Account Manager, Amazon Requirements
3–4 years of experience managing Amazon Seller Central accounts, with a strong grasp of backend operations, catalog management, and account health
You’ve worked across Pan-EU marketplaces and understand how each one behaves (and breaks)
Strong proficiency in flat files, bulk uploads, and catalog architecture—clean systems and proper naming structures are second nature to you
A structured, systems-first mindset—you document fixes, maintain SOPs, and always leave things better than you found them
A natural problem-solver who enjoys turning messy situations into long-term solutions
Highly self-directed and proactive—you take initiative without needing reminders or constant oversight
Comfortable working in remote, async environments, but always responsive during your overlap hours
A collaborative operator who aligns effortlessly with cross-functional teams like Supply Chain, Advertising, and Creative
A preference for clarity, ownership, and clean execution over layers of approvals and reactive workflows
Account Manager, Amazon Communication Expectation
Slack is our HQ. All daily communication, quick updates, and async decision-making happen here.
ClickUp is our source of truth. Tasks, updates, SOPs, and workflows must be tracked and maintained. If it’s not in ClickUp—it doesn’t exist.
High responsiveness is valued within agreed working hours (4–6 hours EU overlap).
Team Work: follow quality control procedures - your work will be cross-checked by your colleagues, and you'll be responsible for checking their work as well, to ensure the team meets the highest standard and expectations
Salary & Benefits
Above-market pay for top performers, tailored to your experience and contribution.
Start: 1-month trial contract, then transition to full time in house, 40 hours per week (This role offers a clear path to leadership within the Brand Management team as we scale.
Remote-first, async-friendly, and timezone-flexible (with 2–4 hours overlap preferred)
Availability: Monday-Friday 9AM - 7PM
Apply
This application has 2 quick steps:
1. Start with the video interview – A short recording where we get to know you better. A new tab will open.
2. Come back here to finish this form – Once your interview is done, return to this page to complete the application by submitting your CV and details.
📝 Your application isn’t complete until you finish both steps.
Video Interview
To move forward, please click the button below to record a short video interview. A new tab will open where you can introduce yourself - it's quick, simple, and help us to get to know your personality, communication style, and why you'd be a great fit beyond your resume.