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Amazon Account Manager Wanted

Who You Are

  • You’re not just detail-oriented — you’re detail-dependent. If something’s out of place, you’ll spot it before anyone else does.
  • ​You love structure. SOPs, clear documentation, and organized catalogs make you feel at peace.
  • ​You’ve worked inside Amazon Seller Central long enough to know that everything that can break, eventually will — and you’re ready when it does.
  • ​You don’t panic when things go sideways. You triage the issue, follow the protocol, and get it done.
  • ​You treat every account health warning like an incoming emergency case—calmly assessing the situation, stabilizing the problem, finding the root cause, and making sure it doesn’t come back.
  • ​You’ve managed PAN-EU marketplaces before and know that what works in Germany might need tweaking in Spain.
  • ​You’re confident with flat files, bulk uploads, and keeping messy catalogs clean and compliant.
  • ​You don’t need someone checking your work. You document, communicate, and deliver—consistently.
  • ​You’re calm under pressure, steady in complexity, and thrive in async remote teams.
  • ​You don’t just fix problems—you improve the system so they don’t happen again.
  • ​You want long-term alignment with a team that values excellence, direct feedback, and continuous growth.
  • ​You believe A-players thrive around A-players. So do we.

Account Manager, Amazon Responsibilities

Account Health & Compliance

  • ​Monitor and maintain account health KPIs across all Amazon EU marketplaces
  • ​Resolve policy violations, listing suppressions, and performance issues with Seller Support
  • ​Stay updated with Amazon’s shifting policies and Terms of Service—because prevention > cure

Catalog & Listing Management

  • Create, update, and optimize listings via flat files and UI (titles, bullets, A+, images)
  • Organize and maintain clean variation structures—no spaghetti ASINs here
  • ​Resolve suppressed/stranded listings and manage inactive ASINs like clockwork
  • ​Run catalog cleanups, manage pricing visibility, and keep things compliant
  • ​Confidently handle Parent/Child relationships (the Amazon kind, not the family kind)
  • ​Track listing performance and support A/B testing to drive conversion improvements

Promotions Setup & Support

  • Set up and manage Lightning Deals, Coupons, Prime Exclusive Deals, and Subscribe & Save offers
  • ​Coordinate with the Advertising Strategist to ensure promotions align with campaign goals
  • Sync with Supply Chain to make sure every promo is backed by available inventory

Reporting & Coordination

  • Keep internal SOPs sharp and up to date as workflows evolve
  • ​Report weekly account status, blockers, and operational feedback to the Head of Brand
  • Collaborate across Advertising, Supply Chain, and Product teams to keep operations aligned

Account Manager, Amazon Requirements

  • 3–4 years of experience managing Amazon Seller Central accounts, with a strong grasp of backend operations, catalog management, and account health
  • ​You’ve worked across Pan-EU marketplaces and understand how each one behaves (and breaks)
  • Strong proficiency in flat files, bulk uploads, and catalog architecture—clean systems and proper naming structures are second nature to you
  • A structured, systems-first mindset—you document fixes, maintain SOPs, and always leave things better than you found them
  • A natural problem-solver who enjoys turning messy situations into long-term solutions
  • Highly self-directed and proactive—you take initiative without needing reminders or constant oversight
  • Comfortable working in remote, async environments, but always responsive during your overlap hours
  • A collaborative operator who aligns effortlessly with cross-functional teams like Supply Chain, Advertising, and Creative
  • A preference for clarity, ownership, and clean execution over layers of approvals and reactive workflows

Account Manager, Amazon Communication Expectation

  • Slack is our HQ. All daily communication, quick updates, and async decision-making happen here. 
  • ​ClickUp is our source of truth. Tasks, updates, SOPs, and workflows must be tracked and maintained. If it’s not in ClickUp—it doesn’t exist.
  • ​High responsiveness is valued within agreed working hours (4–6 hours EU overlap).
  • ​Team Work: follow quality control procedures - your work will be cross-checked by your colleagues, and you'll be responsible for checking their work as well, to ensure the team meets the highest standard and expectations

Salary & Benefits

  • Above-market pay for top performers, tailored to your experience and contribution.
  • ​Start: 1-month trial contract, then transition to full time in house, 40 hours per week (​This role offers a clear path to leadership within the Brand Management team as we scale.
  • ​​Remote-first, async-friendly, and timezone-flexible (with 2–4 hours overlap preferred)
  • Availability: Monday-Friday 9AM - 7PM

Apply

This application has 2 quick steps:

1. Start with the video interview – A short recording where we get to know you better. A new tab will open.
2. Come back here to finish this form – Once your interview is done, return to this page to complete the application by submitting your CV and details.

📝 Your application isn’t complete until you finish both steps.

Video Interview

To move forward, please click the button below to record a short video interview. A new tab will open where you can introduce yourself - it's quick, simple, and help us to get to know your personality, communication style, and why you'd be a great fit beyond your resume.

Personal Information

Resume/CV

Please paste a link to your resume or CV (Google Drive, Dropbox, or any shareable URL).
Make sure the link has the correct sharing permissions so we can view it.

Please check all that apply:

I have submitted the Video Interview
I have 3+ years of experience with all forms of Amazon Account management.
 I have high speed Internet (5Mbps or more), stable electricity and a computer that can handle work.

Are you currently employed or freelancing with active clients?

If hired, when will you become available?

How did you hear about this job opening?

* Your application will be reviewed within 72h and we will contact you via email with the results.

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